We treat your personal information with the utmost care. Read this Privacy Policy to learn in detail how dhakaftp collects, uses, and protects your data.
By joining dhakaftp, you consent to this Privacy Policy. We will never sell or share your personal information with third parties without your permission.
Dhakaftp is a trusted online gaming platform in Bangladesh. We believe protecting our members' privacy is a core responsibility. This Privacy Policy ("Policy") explains how dhakaftp collects, uses, and safeguards your information.
This Policy applies to our website dhakaftp.pro, mobile applications, and all other digital platforms through which dhakaftp provides its services. By registering with dhakaftp or using our services, you are deemed to have accepted the terms of this Privacy Policy.
We are committed to handling your personal information with the respect and care it deserves at all times. If you have any questions about our Privacy Policy, please contact our support team whenever you need.
Dhakaftp collects your information for various purposes. We only gather data that is necessary to deliver our services.
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name and Date of Birth | Identity and Age Verification | Yes |
| Email & Mobile | Account Communications | Yes |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security and Fraud Prevention | Automatic |
| Gaming History | Service Improvement and Support | Automatic |
| Cookie Data | Experience Personalization | Optional |
Dhakaftp uses your information solely for the legitimate purposes outlined below. We never sell your data to advertisers or any third party for commercial purposes.
If you no longer wish to receive promotional emails or SMS from dhakaftp, you can opt out at any time through your account settings. Please note that essential transaction-related communications cannot be disabled.
Dhakaftp never shares your personal information with unauthorized third parties. However, limited data may be shared in the specific circumstances outlined below.
Dhakaftp may be required to disclose information to authorities in order to comply with Bangladesh law, court orders, or regulatory directives. In such cases, only the minimum necessary information will be shared.
We will never sell your data to advertisers, use it for marketing without your consent, or share your financial information with any unauthorized party.
Dhakaftp uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.
You can disable optional cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.
Dhakaftp uses industry-leading technology to keep your data secure. Our security framework is continuously updated and improved.
In the event of a data breach, dhakaftp will notify affected members as quickly as possible in accordance with applicable law and take all necessary remedial action.
Dhakaftp does not retain your information longer than necessary. Retention periods vary depending on the type of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| Support Conversations | 3 years | Quality Control & Dispute Resolution |
| Gaming Log | 2 years | Responsible Gaming Monitoring |
| Cookie Data | 12 months from session | Experience Enhancement |
After the defined retention period, data is securely deleted or anonymised so that no individual can be identified.
Dhakaftp believes you should have full control over your own data. We guarantee the following rights for all our users.
You can request to see what information we hold about you at any time.
You can request that any inaccurate or outdated information be corrected.
You may request deletion of your data beyond what is required by law.
You can object to the use of your data for specific purposes.
You may request an export of your data in a standard format.
You can request that data processing be temporarily suspended under certain circumstances.
To exercise any of these rights, email us at [email protected] or reach out via our live chat. We will respond within 30 days of receiving your request.
Dhakaftp strictly prohibits anyone under the age of 18 from registering or playing. We actively work to prevent minors from participating on our platform.
If your child has created an account on dhakaftp, please contact our support team immediately. We will suspend the account and delete all associated data without delay.
Dhakaftp may update this Privacy Policy from time to time. Any changes will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.
Contact us for any privacy-related questions, complaints, or requests. dhakaftp's dedicated privacy team will respond within 48 hours.
Email: [email protected]
Live Chat: Available in the Support section at dhakaftp.pro
Response time: 24/7, with support available in Bengali.
Explore the key features of dhakaftp's privacy and data protection framework.
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access or read this data.
Dhakaftp never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.
Our KYC process verifies your identity and protects your account from fraudulent activity.
We do not keep your data longer than necessary. Once the designated retention period has passed, your data is securely deleted or anonymized.
View, correct, delete, and port your data — all rights are yours. Manage them anytime from your account settings.
Our expert support team is always on hand for any privacy-related queries. Assistance is available in Bengali.
We are always committed to protecting your privacy and data. Register now and enjoy safe online gaming on a platform you can trust.